Mutual Trust. S: State other alternatives. Leading Teams. Try writing down what you will say and practice it before you talk to the person. DESC stands for Describe, Express, Specify and Consequences. Conflict in Teams 24 - 28 10 mins 7. DESC Script for Assertiveness Best Practices, Yale University - Adapted from Sharon and Gordon Bowers – “Asserting Yourself” RESPONDING ASSERTIVELY USING A DESC RESPONSE: Describes a behavior that has a negative impact on the speaker.

Productivity. Shared Mental Model. Category: Tags: teamstepps. The arrows depict a two-way dynamic interplay between the four skills and the team-related outcomes. Time 1. Describe: When you swear and threaten me in front of the patient, like you have just done while we were examining Mr Smith… Efficiency. TeamSTEPPS ® Framework and Competencies Team Competency Outcomes Select for Text Description. TeamSTEPPS is a teamwork system developed jointly by the Department of Defense (DoD) and the Agency for Healthcare Research and Quality (AHRQ) to improve institutional collaboration and communication relating to patient safety. BARRIERS Inconsistency in Team Membership Lack of Time Lack of Information Sharing Hierarchy Defensiveness Conventional Thinking Complacency Varying Communication Styles Conflict Lack of Coordination and Follow-up With … Advocacy and Assertion Tools 16 - 23 15 mins 6. The red arrows depict a two-way dynamic interplay between the four skills and the team-related outcomes. TeamSTEPPS has five key principles. Two-Challenge Rule ... ED training next quarter.

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Tools and Strategies Summary 29 2 mins 8. Slide Content Page # Approx. Slides: 62. Interaction between the outcomes and skills is the basis of a team striving to deliver …

Direct and coordinate, assign tasks, motivate team members, facilitate optimal performance. Transcript and Presenter's Notes. Coach and mentor behaviors over time ... – PowerPoint PPT presentation . Write a Comment. Adaptability. Describe: When you swear and threaten me in front of the patient, like you have just done while we were examining Mr Smith…

DESC Script Team Performance Observation Tool Barriers,Tools & Strategies, and Outcomes Contact Information.

Feedback 11 - 14 8 mins 4. Just the facts!

TIME: 50 minutes . more less. Introduction 5 - 7 4 mins 2. The DESC script was developed by Sharon and Gordon Bower and is discussed more fully in their book, Asserting Yourself. DESCRIBE - Describe the behavior/situation as completely and objectively as possible. Safety. Accuracy. Avg rating: 3.0/5.0. DESC Script A constructive approach for managing and resolving conflict.

E: Express your concerns. DESC Script The DESC (Describe, Express, Specify, Consequences) scripts below have been created to assist those who would like to address someone who is bullying them. Anticipate other team members’ needs through accurate knowledge, shift workload to achieve balance during periods of high workload or stress. DESC Script is: D = Describe the specific situation or behavior; provide concrete data. ―D = Describe the specific situation or behavior; provide concrete data. Team Orientation. • DESC Script • Collaboration ... TeamSTEPPS is comprised of four teachable-learnable skills: Leadership, Situation Monitoring, Mutual Support, and Communication; the core of the TeamSTEPPS framework. Applying TeamSTEPPS Exercise 30 5 mins *A l …

DESC script - C - ____ should be stated in terms of impact on established team goals; strive for consensus A SBAR, call-0ut, check-back, and hand-0ff are all tools/strategies for improving ______. Brief; Huddle; Debrief; Mutual Support. ―S = Suggest other alternatives and seek agreement. DESC in action: Three scenarios The DESC model for addressing incivility has four elements: D: Describe the specific situation. C: Consequences stated. Feedback Exercise 15 5 mins* 5.

Example: “When you start shouting, I want to end the conversation immediately.” E. xpresses a feeling in response to the behavior. Task Assistance 8 - 10 6 mins 3.